The protection of your personal data is fundamental to us. In this section you will find information about what data we collect, why we process it, and what rights you have in connection with the protection of personal data at Camping Panorama.
Personal Data Controller
Operator: FHMM s.r.o.
Address: Lipno nad Vltavou 22, 382 78 Lipno nad Vltavou
Company ID: 22522522
E-mail: info@camping-panorama.cz
Phone: 601 546 628
What data do we collect and why?
- Identification and contact data – first name, surname, e-mail, phone, address (to arrange the reservation and for communication).
- Technical data – information about the device, IP address, cookies (for proper functioning of the website, security, and traffic analysis).
- Payment data – in the case of online payment (for processing the reservation, invoicing, or refunds).
What do we use your data for?
- Arranging and managing reservations, payments, and communication with guests.
- Improving the quality of our services and personalising the user experience.
- Fulfilling legal obligations and protecting our legitimate interests.
Sharing data with third parties
We protect your data and share it only with trusted partners who help us operate the reservation system, handle payments, and manage the website (e.g. CZ Media & Marketing). We do not share data with any other entities, except where required by law.
Your rights
- The right to access your personal data.
- The right to correction or deletion of data.
- The right to object or restrict processing.
- The right to data portability.
- The right to lodge a complaint with the Office for Personal Data Protection (ÚOOÚ).
To exercise your rights, please contact us at info@camping-panorama.cz.
How long do we retain your data?
We retain personal data only for the time strictly necessary, and at most for the period stipulated by law or corresponding to the purpose of its processing.
Data security
We have implemented technical and organisational measures to protect your data from loss, misuse, or unauthorised access. The website is operated on secure servers and is regularly monitored.
Inquiries
If you have any questions regarding the protection of personal data, please contact us at info@camping-panorama.cz or by phone at 601 546 628.
